Government Agencies
Alcohol and Drug Information and Referral Line
Phone: 1.800.663.1441
West Kelowna, BCCanada Customs and Revenue Agency
Phone: 1.800.959.8181
277 Winnipeg StreetPenticton, BC V2A 1N6
Central Okanagan Regional District
Citizenship & Immigration Canada
Telemessaging Service, Appointments, Inquiries, Programs
Phone: 1.888.242.2100
202 - 1635 Abbott StreetKelowna, BC V1Y 1B2
Community Policing Offices – Citizens Patrol
West Kelowna: 250.768.2127
West Kelowna Community Policing: 250.707.8022
Peachland: 250.767.2623
Elder Abuse Hotline
Phone: 1.844.870.4754
Gambling Problem Information & Referral Line
Phone: 1.888.795.6111
Health & Seniors Information Line
Ministry of Health Services
Phone: 1.800.465.4911
5 - 2 1515 Blanshard StreetVictoria, BC V8W 3C8
Health Insurance and Pharmacare
Offers basic medical coverage to residents of B.C.
Phone: 1.800.663.7100
Box 1600Victoria, BC V8W 2X9
HealthLink BC
Contact health professionals including: Nurses; BC Health Guide, Dietitians, Pharmacists, etc.
Phone: 811
Mental Health Services
Provides assessment and treatment for individuals with mental health problems.
Phone: 250.868.7788
1340 Ellis Street (2nd Floor)Kelowna, BC V1Y 9N1
Ministry of Housing & Social Innovation
Automated Telephone Inquiry : 1.866.866.0800
RCMP
Non-Emergency Calls: 250.768.2880
Residential Tenancy Office
Phone: 1.800.665.8779
SAIL – Seniors Abuse and Information Line
Senior Citizen Counsellors
Seniors helping seniors by providing information about service agencies, completing applications for pensions and other senior benefits.
Westside Health Senior Peer Network: 250.768.3305
Broc Bracconier - West Kelowna: 250.707.2063
Heather McDonald - West Kelowna: 250.768.5352
Peter Thompson – Kelowna: 250.764.7472
Eileen Schuh – Rutland: 250.860.4869
Seniors Advocate BC – Office of the Seniors Advocate
The Office of the Seniors Advocate monitors and analyzes seniors’ services and issues in B.C., and makes recommendations to government and service providers to address systemic issues.
Phone: 1.877.952.3181
Seniors Supplement – Benefits Programs (SAFER) and BC Housing & Benefits Program
Service Canada
Canada Pension Plan, Canada Pension Widow(ers) Pension, Old Age Security, Guaranteed Income, Supplement to Old Age Security, Spouses Allowance and Health and Welfare Canada Income Security
Phone: 1.800.277.9914
West Kelowna, BCStatistics Canada
Information Services: 1.800.263.1136
Veterans Affairs – District Office
Phone: 1.866.522.2122
60 Nanaimo AvenuePenticton, BC V2A 1N1
Victim LINK
Information and referral to services available for persons who are victims of crime and abuse.
24 Hour Helpline: 1.800.563.0808